• We offer free Shipping on all orders above 5000 INR. Orders are shipped via DTDC / Blue Dart and are delivered within 6-7 business days. Delivery to metro locations will be faster.
• Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 48 hours/2 business days with the exception of Indian public holidays where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
• We are not responsible for any delays caused by natural calamities and unavoidable circumstances. We are unable to redirect orders once items have been dispatched. All orders require a signature and proof of ID upon receipt of order.
• Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
• We make our best efforts to deliver each item in your order within 7 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.
• While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
• In the unlikely event that we are not able to deliver your complete order within 7 working days, you can request us to cancel the remaining unshipped parts of the order. In such cases, your payment against the unshipped part of the order shall be refunded; in the manner you have made the payment. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
• If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk (+91) 9928079299 or email us at info@metallierjewellery.com, mentioning your order reference number.

PLEASE NOTE: Recipient needs to keep a photocopy of any of the following photo id proofs handy for receiving the delivery-

• Pan card
• Driving License
• Passport
• Voters card

Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.